Privacy policy

Last updated: 3rd October 2025
Claire Guittard t/a French in the Midlands (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our services (lessons, courses, ebooks, and this website), you agree to the terms below.

1. Consent
   By using our website and services, you consent to our collection, storage, and use of your personal information as described in this Privacy Policy.
2. Information We Collect
   We may collect:
   Personal Information: such as your name, email address, and payment details, when you purchase a lesson, course, or ebook, or when you contact us.
   Non-Personal Information: such as website usage data, device type, browser information, and referring URLs.
   Cookies: Our website uses cookies to improve user experience. You may disable cookies in your browser settings, but some functions may not work properly.
3. How We Use Information
   We use your information to:
   Provide and manage lessons, courses, and digital products.
   Process payments securely.
   Respond to enquiries and provide customer support.
   Send service updates or, if you’ve opted in, promotional communications.
   We do not sell or trade your personal information to third parties.
4. Sharing Information
   We may share your information with trusted third-party providers who help us deliver services (e.g., payment processors, website hosting platforms). These providers are only given the information necessary to perform their services.
   We may also disclose information if required by law or to enforce our Terms & Conditions.
5. Data Security
   We take reasonable steps to protect your personal data. However, no online transmission or storage method can be guaranteed 100% secure. By using our services, you acknowledge and accept this risk.
6. Your Rights
   You can unsubscribe from promotional emails at any time.
   You can contact us to access, update, or request deletion of your personal data (subject to legal and contractual obligations).
7. Third-Party Services & Links
   Our website may link to third-party sites (for example, payment providers or external resources). We are not responsible for their privacy practices, and you should review their policies before providing them with personal information.
8. Age of Consent
   Our services are intended for adults (18+). By using our website, you confirm you are at least 18 years old.
9. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted here, and the updated date will appear at the top of the page.
10. Contact Us
    For questions about this Privacy Policy or to exercise your data rights, please contact:
    Claire Guittard t/a French in the Midlands
    Email: claire@frenchinthemidlands.com